Customer Service

EXPERIENCING ISSUES?

We’re committed everyday to doing everything in our power to give you every advantage on and off the field. With that in mind, we are currently undergoing a system change to better serve you, our customers. As we are rolling out this new technology, our hold times are longer and there are delays in our ability to take and fulfill certain orders. Bear with us in the short-term, and we commit to an unrivaled and world-class experience in the long-term. We appreciate your patience, loyalty and understanding.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

You can also contact us through our online chat service, send us an email at service@soccerballs.com.

You may find useful our Returns Policy and our Delivery Policy.

Our main warehouse is located at
99 Washington Street
Foxboro, MA 02035

Dominican Republic warehouse
Calle 2, Edificio 9B
Zona Franca Industrial, C.P. 57000, Puerto Plata, Republica Dominicana

Our first priority is always YOU, our valued customer. If you're not satisfied, have a problem with your order, a return, or if there is anything we can do to make you completely satisfied with your purchases, please send us an email. Please include your name and address, or your customer ID or order number in your email.

Site Feedback

Suggestions for our site? Problems navigating the site? If you have any comments or ideas that you'd like to tell us, please email us to webmaster@soccerballs.com

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